Tourism Nanaimo Staff

Jenn Houtby-Ferguson
Interim Executive Director
Cell: 250-713-9849

Nanaimo Visitor Centres

British Columbia’s Visitor Centres are members of the Visitor Centres Network and are available to provide you with personalized visitor information, friendly service and professional advice. Tourism Nanaimo provides visitor information year-round to residents of Nanaimo & Region as well as visitors from all over the world by operating the Official Nanaimo Visitor Centre.

**The Nanaimo Visitor Centre is now OPEN for in-person visitor services. We have implemented additional safety and cleaning protocols to ensure the health of our staff and visitors. Our team will continue to be available for visitor counselling via telephone and email. **

Year Round Visitor Centre:
2450 Northfield Road
(Hwy 19 at Northfield Rd Exit)
Nanaimo, BC, V9S 0B2
Phone: 250-751-1556

**Current Opening Hours**
In-person service 10am-4:30pm, Monday-Friday
Phone assistance 10am-4:30pm, Monday-Friday

General Inquiries & Information:
Visitor Information Counsellors
Office: 250-751-1556

Seasonal Visitor Centre Location (Remains CLOSED for 2021 Season):
The HBC Bastion, located on Front Street, will remained closed throughout the 2021 season.

For more Nanaimo & Region Visitor Information please contact our office at 250-751-1556 or 1-800-663-7337 or email us at
Have specific traveller questions on coming to Nanaimo? Tweet us on Twitter @TourismNanaimo or message us on Facebook. We are here to answer your questions via social media as well!

Visitor Centre STAFF

Dino Tsembelis
Visitor Services Specialist
Office: 250-751-1556
Cell: 250-619-9399

Helga Lange
Volunteer Coordinator
Office: 250-751-1556